This Policy explains how we ( collect and use information about you. By using your information we are able to provide the services you have requested from us.

Your consent

By completing the booking or Contact form, writing an email or sending correspondence by post, telephoning or messaging us, you consent to the use of your personal information in accordance with this Policy.

Why we need your data

We collect information through Google Analitics to see how you use the site and our services. We do this to help make sure the site is meeting the needs of its users and make improvements.

We will collect, store and use personal information in line with this Policy.

A person that decides how we use personal information is called the Designated Protection Officer (DPO). The Designated Protection Officer for is Mr. Edward Fil.

Collection of information

We only collect the information when you choose to interact with us either by filling in and sending us Contact form, writing an email or sending correspondence to us, telephoning, messaging us or booking and paying for the workshops.

We also collect information indirectly from you, from the device you may be using when you interact with our website. This can include your geographic location, which for example may be required to provide services to you that have copyright restrictions. We may also collect information from cookies placed on your computer or your device. See our Cookie Policy for more information about our use of cookies.

If you log in to our website through a third party site, such as Facebook, that site may pass information to us, such as, user ID, name associated with the ID, email address and location, plus other information permitted under the privacy policy for that website. Our website may also return information about you to that social networking site regarding your login.

Any information about yourself or others that you submit on social media sites, including chat rooms, blogs and forums, will be viewed by other people. As such, this personal data may be viewed, collected and used by third parties, including search engines, over which we have no control. We are not responsible for either the information you submit/post or otherwise make available in such public areas or any use that may be made of such information by any third party.

We may also obtain information about you from other companies that have your permission to share information about you, as well as from other online and offline sources. We may combine this information with information we collect directly or indirectly from you.

By giving us information about another person, you confirm that they have appointed you to act for them, for you to provide us with their information.

How we use your information

We will use your information to provide you with the requested products and services, to provide a greater personalised experience and to manage our relationship with you. We may use your information to monitor and improve and protect our content, services and website, both online and offline. We may also provide you with help and support where we believe it is required. For example, we may contact you where a booking checkout is not completed, if you have provided your information.

We may use your information to conduct market research in order to improve the services we offer and to develop new products and services. Unless you have told us otherwise, we may use your information to send you newsletters, bulletins and other information about your chosen services.

We will only disclose your information to third party companies for their purposes, including marketing, when we have your permission to do so.

The content on our website and in our communications with you may be adjusted depending on what we know about the content, products and services that you may like. This means we can highlight content that we believe will be of interest to you. We provide personalisation by using cookies. See our Cookie Policy for more information about how we use these.

Disclosures required by law

Your personal information will be disclosed where we are obliged by law to do so. We may also disclose your personal information where we are allowed by law to protect or enforce our rights or the rights of others and for the detection and prevention of crimes, such as fraud.

Acceptable use of services

If you post or send offensive or objectionable content anywhere on or to our website, or otherwise engage in any disruptive behaviour on our website, we may use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.

Retention of personal information

We will retain your information for as long as necessary for the uses set out in this Policy. If you ask us to delete your information before that time, we may not be able to do so, due to technical, legal, regulatory and contractual constraints. For example, we would need to retain your name and contact details for suppression purposes if you do not want to receive direct communications from us.

Contact Us

By email:

By phone: +44 (0) 208 067 0161

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